Website Privacy Policy

Last Updated: November 11, 2025View Git History

ASTRAEN (PTY) LTD ("we," "us," or "our") operates the astraen website ("the Site"). This Privacy Policy outlines how we collect, use, and protect your information in compliance with South Africa's Protection of Personal Information Act (POPIA).

1. Our Commitment to Your Privacy

This website is designed to be privacy-respecting. We use Vercel Analytics, a first-party analytics tool provided by our hosting platform. This service does not use cookies and does not collect personally identifiable information. We do not use any third-party marketing trackers or invasive analytics scripts like Google Analytics.

2. Information We Collect

The only data collected is the standard, anonymous information automatically processed by our hosting provider, Vercel, for the purposes of analytics, performance monitoring, and security. This may include:

  • Your device's IP address (in an anonymized form).
  • Browser type, version, and operating system.
  • The pages you visit on our Site, timestamps, and referring pages.
  • General location (city, country) derived from your IP address.

This data is aggregated and cannot be used to personally identify you. We do not collect any personal information such as your name or email address through this Site.

3. How We Use Your Information

The anonymous, aggregated data provided by Vercel is used solely for the following legitimate purposes:

  • To operate, maintain, and improve the performance of our Site.
  • To monitor for security threats and ensure the stability of our services.
  • To understand general traffic patterns and content popularity.

4. Third-Party Data Processing

Our Site is hosted on Vercel, which acts as our data processor for the analytics data described above. We do not sell or share this information with any other third parties. We encourage you to review the Vercel Privacy Policy to understand their practices in full.

5. Your Data Protection Rights under POPIA

As our company is based in South Africa, you have rights under POPIA. We are committed to upholding these rights for all visitors to our Site:

  • The Right to be Notified: You have the right to be notified that your information is being collected.
  • The Right to Access: You have the right to request access to the personal information we hold about you.
  • The Right to Erasure: You have the right to request that we delete your personal information, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.

Important Limitation: Because the analytics data collected by our hosting provider is anonymous and aggregated, we cannot link this data to any specific individual. Therefore, it is not technically possible to fulfill individual requests for access, correction, or deletion of this anonymous data. These rights would apply if you were to provide us with personal information through other means, such as direct email correspondence.

6. Information Officer Contact Details

For any questions regarding this policy or our privacy practices, please contact our Information Officer.

If you have a concern that has not been resolved to your satisfaction, you have the right to lodge a complaint with the Information Regulator of South Africa.

The Information Regulator (South Africa):

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.